City Lodge Hotel Group is starting to open up its hotels in a phased response to business traveller demand as South Africa moves to Level 3 alert of the lockdown from 1 June 2020. The group has been busy during Levels 5 and 4 preparing its properties to open in a Covid-19 world. Some properties have offered quarantine accommodation while others have accommodated essential services, now extended to include business travellers.

Not all of the group’s hotels will open at the same time, with specific hotels in key locations earmarked for initial trading where larger numbers of business travellers may reasonably be expected. In time, and as business picks up, the group will open more of its hotels.

City Lodge Hotel Group has stringent, multi-disciplinary measures in place to keep front and back of house clean and safe including:

• Health screenings for both guests and staff upon entering our buildings which includes sanitization of hands, temperature check and questionnaire
• Social distancing signage and enforcement of best practices by hotel management
• Specialised deep cleaning using a leading polycide chemical
• Strict room cleaning policies to eliminate cross-contamination between rooms
• Individually packaged food service to ensure you receive a tasty meal with limited risk
• To kill any potential viral matter, linen and towels are washed on the hottest wash cycle at 80°C
• Personal protection equipment, such as face masks, gloves and aprons, to be worn by staff at all times. Guests to wear face masks in public areas at all times
• Ongoing training to keep our staff informed and well-versed in best practises
• Periodic independent Covid-19 Risk Assessment Audits by FCS, a reputable third party

More information on the group’s safety protocols is available on the website www.clhg.com.

Source: Travelinfo
Date Published: 2 June 2020